What is crowd management?

Crowd management is the organised and substantiated planning and the direction given to the orderly progress of events where large groups of people gather together.

As a part of crowd management, measures can be taken to direct or limit the behaviour of groups of people. This is called crowd control. Everything that you do involves attaining public safety.
Crowd management is for more than just events. It is also used for other situations, such as for safety at plazas, airports, and shopping centres.

‘Crowd management involves planning and directing the manner in which the public gathers together at an event and moves at and around the event terrain.’